Your privacy matters to us. This page explains exactly what personal information ph62 collects from players in the Philippines, how we use it, who we share it with, and what rights you have over your own data. If you have questions after reading, visit our FAQ page for quick answers.
When you register an account on ph62, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and the payment method details needed to process deposits and withdrawals in Philippine pesos. We also collect information generated by your use of the platform, such as login timestamps, device type, browser information, IP address, and your activity history including bets placed, games played, and transactions completed. This technical data helps us maintain platform security, detect unusual account activity, and ensure that our mobile entertainment services work correctly across the wide range of devices used by players in the Philippines. We may also collect information you provide when you contact our support team, including the content of your messages and any documents you submit for identity verification purposes. ph62 does not collect sensitive personal information such as government ID numbers beyond what is strictly required for age verification and anti-money laundering compliance under applicable Philippine regulations.
The personal data ph62 collects is used primarily to operate your account, process your transactions, and deliver the sports betting, live casino, slots, and fish game services you have signed up for. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and to respond to any support requests you raise through our help channels. Your activity data is used internally to improve platform performance, personalise your experience where possible, and identify any patterns that may indicate problem gambling so that we can offer appropriate support in line with our Responsible Gaming commitments. ph62 may also use aggregated, anonymised data for internal analytics and product development purposes; this data cannot be used to identify you individually. We will only send you promotional communications if you have opted in to receive them, and you can withdraw that consent at any time by updating your account preferences or contacting our support team.
ph62 does not sell your personal data to third parties under any circumstances. We share your information only with trusted service providers who assist us in operating the platform — including payment processors who handle peso transactions, identity verification partners who support our compliance obligations, and technology providers who maintain platform infrastructure. All third-party partners are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. In certain circumstances, ph62 may be required to disclose personal data to regulatory authorities or law enforcement agencies in the Philippines if we receive a lawful request or if disclosure is necessary to prevent fraud or other illegal activity. Any such disclosure will be limited to the minimum information required and will be carried out in accordance with applicable Philippine data protection law.
ph62 retains your personal data for as long as your account remains active and for a period after closure as required by applicable Philippine law and our regulatory obligations — typically a minimum of five years following account closure to satisfy anti-money laundering record-keeping requirements. Transaction records, identity verification documents, and account activity logs are retained for the full statutory period regardless of whether you have requested account closure. Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you have questions about the specific retention period that applies to your data, you can raise this through our FAQ page or by contacting our support team directly.
ph62 uses cookies and similar technologies to keep you logged in during your session, remember your platform preferences, and ensure that the site functions correctly on your device. We use strictly necessary cookies that are essential for the platform to operate, and we do not use third-party advertising or behavioural tracking cookies. Session cookies are deleted automatically when you close your browser, while preference cookies may persist for a limited period to improve your experience on your next visit. You can manage cookie settings through your browser, though disabling strictly necessary cookies may affect your ability to log in or use certain platform features. ph62 does not use fingerprinting, pixel tracking, or any other covert tracking method beyond the functional cookies described here.
As a player based in the Philippines, you have the right to request access to the personal data ph62 holds about you, to ask us to correct any inaccurate information, and to request deletion of your data where there is no legal obligation for us to retain it. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, please contact our support team — details are available on the FAQ page — and we will respond within a reasonable timeframe in accordance with applicable data protection law. Please note that some requests may be subject to identity verification before we can action them, to ensure that we are responding to the correct account holder. ph62 is committed to handling all data rights requests fairly, transparently, and without undue delay.
ph62 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and the ph62 platform is encrypted using industry-standard protocols, and access to personal data within our organisation is restricted to staff who need it to perform their role. We conduct regular reviews of our security practices and update them as necessary to address emerging threats. In the unlikely event of a data breach that poses a risk to your rights, ph62 will notify affected players and the relevant Philippine authorities in accordance with our legal obligations. If you have concerns about the security of your account, we recommend enabling any available account security features and reviewing our FAQ page for guidance on keeping your account safe.
ph62 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players through the platform and publish the updated policy on this page with a revised effective date. Continued use of ph62 after a change has been communicated constitutes your acceptance of the updated policy. We encourage you to review this page periodically so you are always aware of how your data is being handled. If you have any questions about this Privacy Policy or about how ph62 handles your personal information, please visit our FAQ page or reach out to our support team — we are happy to help.
Now that you know how ph62 handles your personal data, you can enjoy sports betting, live casino, slots, and fish games knowing your information is in safe hands. Create your free account today — no download needed, fully mobile-ready for players across the Philippines.